Returns & Exchanges

At Origo Shoes, we want you to step out in confidence; if your footwear isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery. We are committed to ensuring your journey toward natural movement is comfortable and hassle-free.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure delivery.

3

Pack Your Shoes

Place the unworn shoes in their original packaging and secure them inside a shipping box to prevent damage during transit.

4

Drop Off and Track

Hand your package to the designated carrier; your refund or exchange will be processed within 5-7 business days of reaching our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing